Terms & Conditions

Who We Are:
We are Branchout Arboriculture Store, Address: Unit 9 Meadow Works Business Park, Debenham, IP14 6RP

How can you contact us:
You can call us on: 07800 851601
You can email us: hello@branchoutstore.co.uk
You can send mail to the above postal address.

How may we contact you:
We may contact you via your email or phone number if there is a question or problem with your order.

Where we sell our products: We deliver our products to addresses in the UK

Products may vary slightly from their pictures: The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.

Delivery costs: The costs of delivery will be as displayed to you on our website. This is a flat rate regardless of the amount of items you order.

Payment: Online payments are all managed through PayPal. This is widely used with excellent online reputations and offer buyer protection on all transactions. 

We are not responsible for delays outside our control.

Refunds:
Refunds are available within 30 days of the item being posted and upon return of item and proof or purchase provided items are in a clean and unused condition with the packaging and all manufacturers information manuals/instructions intact so that the item/s may be re-sold as a NEW item. 

Refunds will be issued in the same way the original transaction was made. Under the Consumers rights Act 2015.

Returns must be to our business address of
Unit 9
Branch Out Arboriculture Store
Meadow works Business Park
Debenham
Suffolk
IP146RP.
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